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Blog - 5 Ways for E-Commerce Retailers to Go Green with Eco Friendly Packaging

Implementing Eco Friendly Packaging in E-Commerce 20 March 2024


The rise of e-commerce has brought immense opportunities for online retailers.
However, it has also led to an exponential increase in packaging waste. In 2023, online sales made up 32% of total retail sales in the UK, though this was a slight dip from 2021 when sales peaked at 37.6%. Meanwhile, in 2021, the EU found that 40.3% of waste generated was paper and cardboard and 19% was plastic. As sustainability becomes a priority for consumers, implementing eco friendly packaging strategies is critical for e-commerce businesses that want to reduce their environmental impact.

In this post, we provide actionable tips on how your e-commerce business can embrace greener packaging practices.

Eco Friendly Packaging for E-Commerce
Understanding the importance of eco friendly packaging not only reflects your commitment to the environment but also meets the growing expectations of your customers, particularly those who prioritise sustainability in their purchasing decisions.

With 92% of shoppers saying sustainability is important to them when choosing a brand, transitioning to more sustainable packaging solutions is an increasingly important factor to consider in the e-commerce sector.

Eco friendly packaging means materials and processes that are less harmful to the environment than traditional alternatives. This includes the following:

Biodegradable Materials

These break down naturally, turning into non-toxic substances that blend back into the earth, posing minimal environmental risk. For example, biodegradable tapes.

Compostable Options

Designed to decompose in compost settings, these materials transform into nutrient-rich soil, contributing to the circular economy. For example, compostable caddy liners.

Recycled Materials

Using pre-used materials reduces the demand for new resources, lowering the carbon footprint associated with production and disposal. For example, corrugated cardboard protective packaging.

The Advantages of Green Packaging
A move to eco friendly packaging brings with it a host of benefits, particularly for e-commerce businesses - from startups to larger enterprises:

  • Environmental Benefits: Using recyclable, biodegradable or compostable materials cuts down on the amount of waste and reduces your carbon footprint, aligning with global sustainability goals.

  • Customer Satisfaction: Today’s consumers are environmentally conscious. By offering green packaging, e-commerce businesses can meet these expectations and increase customer happiness.

  • Brand Loyalty: When customers see a brand taking genuine steps towards sustainability, they're more likely to repurchase. One study found that the average repeat purchase rate of 25-30% for e-commerce increases to 80% for sustainable shoppers.

  • Market Differentiation: In a crowded online marketplace, eco-friendly packaging can set your brand apart from competitors and show your commitment to sustainable practices.

  • Operational Efficiency: Streamlining packaging with sustainable materials can often lead to reduced material usage and, as a result, lower costs.

5 Ideas to Implement Eco Friendly Packaging in E-Commerce
In e-commerce, sustainable packaging is more than just a trend - it’s important to stay on top of developments where possible to make sure you’re fulfilling your responsibilities as a business, as well as appealing to your customers.

Below, we explore five actionable strategies that you can consider as an e-commerce business. From minimising use to embracing innovation, these steps provide a comprehensive guide for businesses ready to take the next step in eco friendly packaging solutions.

Reduce Packaging Use
Before you start researching eco friendly alternatives to your existing packaging supply, why not assess the amount of postal packaging your business currently uses? By adopting a minimalist approach, you can use the least amount necessary to ensure product safety during shipping.

This strategy is known as “right-sizing” and can considerably reduce waste and material use. By focusing on essential packaging only, e-commerce businesses can decrease their carbon footprint and align with the 80% of UK consumers who think that online deliveries use too much packaging. You can also reduce the need for excessive loose or void fill, further reducing your packaging use. 

A great example is book wraps, which fit snugly around items such as books, DVDs, tablets and mobile devices, protecting the contents without requiring excess materials.

Select Sustainable Materials
Opting for more sustainable materials means choosing packaging options like recycled cardboard, paper and biodegradable or compostable plastics. As we’ve seen, these materials have a lower environmental impact as they reduce the demand for raw materials and are easier to dispose of without excess waste.

Options like corrugated cardboard boxes sourced from FSC-certified forests or eco-friendly alternatives to adhesive tape are fantastic options for e-commerce businesses of all sizes. By taking advantage of bulk order potential, they can also be cost-effective.

At Tidmas Townsend, we understand that cost and budget can be a concern when transitioning to more environmentally friendly materials. However, with an increase in suppliers and demand, sustainable packaging options are becoming a genuinely viable, cost-effective alternative to conventional materials without compromising on quality and performance.

Educate and Engage Customers
When we get feedback on how our clients’ customer base feels about eco friendly packaging, one of the most important factors is that they clearly understand how to dispose of it after use.

By using recyclable packaging, such as our range of brown postal boxes or eco friendly tapes, your customers will be able to fully recycle the packaging they receive from you, reducing their worries about disposal.

Educating your customers through information on your website, or by adding custom-printed recycling information to your packaging, can increase their perception of your brand and enhance their customer experience, ultimately strengthening customer relationships while lowering packaging waste.

Implement Reusable or Returnable Solutions

The principle of ‘Reduce, Reuse, Recycle’ can be applied to your e-commerce business’ packaging strategy. With modern innovations in packaging, there are some alternatives out there which allow your customers to reuse the materials your products arrived in.

This can be helpful if they want to return the product for any reason - options such as our Trojan fold-up postal boxes can easily be repackaged for returns, for example. What’s more, some businesses are pioneering returnable packaging which allows businesses to be more circular with their deliveries and get more than one use out of packaging materials.

Partner With Eco-Conscious Suppliers


By partnering with an eco-conscious supplier, e-commerce businesses can set themselves up for success with sustainable packaging. At Tidmas Townsend, many of our customers consult our expertise when it comes to switching to more eco friendly options for their packaging, seeking tailored solutions that deliver the same quality and performance as their existing solutions.

There are many hurdles and obstacles to be aware of when investing in more sustainable packaging. For example, some materials might claim to be biodegradable but still leave residues after degrading. By working with an experienced supplier who understands and prioritises environmentally responsible practices, businesses can avoid common pitfalls that mean their packaging is not as eco-friendly as first thought.

Staying Up-to-Date on Eco Friendly Packaging
Staying informed is key to maintaining a competitive edge and aligning with consumer values. As well as speaking with our expert team, we’ve curated a selection of resources that provide the latest insights, trends and innovations in sustainable packaging:

  • Packaging Digest: This is a brilliant industry resource for understanding the environmental impacts of various materials and discovering new, eco-friendly alternatives. Stay ahead by exploring their in-depth articles and case studies.

  • Packaging World: A go-to source for staying updated on the global sustainability trends affecting the packaging industry. Their news section covers the latest developments, regulatory changes and technological advancements in sustainable packaging.

  • GreenBiz: A unique view of business, technology and sustainability. Their packaging section features articles that cover a wide range of topics, from innovative packaging designs to circular economy principles.

Take a Step Towards More Sustainable Deliveries
Integrating eco-friendly packaging into your e-commerce strategy is becoming more than a trend. With increased consumer awareness and industry regulations, adopting sustainable practices means contributing to a greener environment as well as meeting the consumer and government demand for responsible retailing.

We are here to guide you every step of the way. With an extensive range of eco friendly packaging options and reliable support for our customers, we can help you enhance your brand’s reputation, satisfy your customers and make a positive impact through your packaging choices.

Browse our full range of eco friendly packaging here or get in touch for more support.

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